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E-shop – Returning items and claims

 

Deadline for returning of items

In compliance with § 53 and § 54 of the Civil Code, you have the opportunity of withdrawing from the contract within 14 days of the receipt of items. If you decide to withdraw from the contract, state that fact in writing together with the order number, the date of purchase and your account number or address for your refund. If you have already accepted delivery of the items, send them back to our address together with proof of purchase. The items must be in the same condition as when you accepted delivery.

Privacy of personal data

All customer information is stored in compliance with valid Czech legislation and in particular with Act No. 101/2000 Coll. on the Protection of Personal Data, as amended. The State Opera uses all data obtained from customers exclusively for its internal use and does not provide that data to third parties. Without the explicit consent of customers, the State Opera uses customers’ personal data only to the extent permitted by the Act on the Protection of Personal Data, especially in § 5 (2) (b) and § 5 (6).

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No information published on the web site of the State Opera e-shop (especially descriptions and depictions of sold items) may be copied electronically or mechanically and made available to the public without the written consent of the copyright holder.

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The Prague State Opera - Theatre History in Pictures and Dates - Book cover
The Prague State Opera – Theatre History in Pictures and Dates
Tomáš Vrbka
The Prague State Opera in cooperation with the Slovart publishing house publishes a representative book tracking the history of this significant cultural institution since its opening in 1888 till the end of the 2002/2003 season. The publication called The Prague State Opera – Theatre History in Pictures and Dates is focusing solely on the opera featured at the scene, even though the theatre under various names also served to presentation of drama plays, operettas and ballet. The Prague State opera plans to publish the volumes concentrating on those genres in the next years.

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